Assigned cases awaiting for acceptance in home dashboard

Proposals Pitches
1

Proposal one-liner:
Aims to implement a feature in the home dashboard that displays assigned cases awaiting acceptance, streamlining the case management process and enhancing visibility for case workers. As at now this has been a challenge for the case workers to locate the assigned case by the managers unless the manager sends the individual number to that specific caseworker that the case has been a signed to.

Value proposition:
This will enhance the home dashboard by providing a dedicated section for assigned cases awaiting acceptance. This will allows case workers to easily track and prioritize pending assigned cases, leading to more efficient case handling and timely responses.

Brief explanation
Aims to enhance the CPIMS+ by introducing a streamlined feature for managing assigned cases that are awaiting acceptance. The purpose is to improve case management efficiency, increase ease to locate cases assigned to case workers in the dashboard, ensure timely follow-up, and facilitate better collaboration among child protection workers.
Acceptance criteria

Time estimation

Risk estimation

Proposal Stakeholders

1 Like
2

Hi Sheth,

Do you mean you need a tab displaying the number of cases that are awaiting transfer acceptance or referral acceptance?
Also is this for managers or caseworkers?
I think managers already have this in their dashboard.

3

Hi Ajit. We already have transfers a waiting for acceptance being well indicated in the dashboard but we are missing dashboard for assigned cases which is the manager role. Right now, when a case is assigned to another case worker by the manager, it is not indicated anywhere within the dashboard and it has been a challenge to monitor such cases unless you have the individual number.

1 Like
4

I think you are onto something here! Do you think it would just be another row in the same dashboard with the indicator?

5

I believe that introducing another row to track all assigned cases, just like that of transfers awaiting acceptance would significantly enhance the identification and monitoring of assigned cases within the dashboard.